Privacy policy

Privacy Policy – Lumine Cosmetics

At Lumine Cosmetics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us in any way.

By using our website or services, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following types of personal information:

a. Information you provide directly:

  • Name, email address, phone number, and shipping/billing address.

  • Payment information (processed securely through third-party payment gateways).

  • Account login credentials, if you create an account.

  • Any messages, reviews, or feedback you submit.

b. Information collected automatically:

  • IP address, browser type, operating system, and device information.

  • Usage data (pages visited, time spent, referring URLs).

  • Cookies and similar tracking technologies (see Section 6).

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders.

  • Communicate with you about your purchases or inquiries.

  • Send promotional offers, newsletters, or updates (only if you’ve opted in).

  • Improve our website, services, and customer experience.

  • Prevent fraudulent transactions and ensure platform security.

  • Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information.
However, we may share your data with trusted third parties when necessary to provide our services, such as:

  • Payment processors (e.g., Stripe, PayPal).

  • Shipping partners and logistics providers.

  • Marketing platforms (e.g., email newsletters, social media ads) — only if you have opted in.

  • IT service providers that help us operate our website securely.

All third parties are required to handle your information in accordance with this Policy and applicable privacy laws.

4. Data Retention

We retain your information only for as long as necessary to:

  • Fulfill the purposes described in this Policy, or

  • Comply with legal, accounting, or reporting obligations.

When data is no longer needed, it will be securely deleted or anonymized.

5. Your Rights

Depending on your location (e.g., under the California Consumer Privacy Act (CCPA) or GDPR), you may have the right to:

  • Access and obtain a copy of your personal information.

  • Request correction or deletion of your data.

  • Opt out of the sale or sharing of personal data (we do not sell personal data).

  • Withdraw consent for marketing communications.

To exercise any of these rights, please contact us at info@luminecosmetics.com.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze traffic.
You can manage or disable cookies through your browser settings. However, some features of the site may not function properly without cookies.

7. Data Security

We implement appropriate administrative, technical, and physical measures to protect your personal data from unauthorized access, alteration, or disclosure.

While no online system is completely secure, we work with reputable third-party providers and encryption technologies to safeguard your information.

8. Children’s Privacy

Our website is not intended for individuals under 13 years of age.
We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately at info@luminecosmetics.com.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the “Last updated” date revised accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
📧 info@luminecosmetics.com
📍 Lumine Cosmetics,  United States